A Charter for the quality of the reception awarded by the Tourist Office to restaurants ...
... with more than 15 seats, the quality of the reception of the public taking into account different evaluation criteria.
Quality Charter
The commitments of our Partner Establishments :
1. PROFESSIONALISM
The establishment must comply with the regulations in force regarding the creation or takeover of a restaurant:
To. Know-how, respect for working hours, posting ...
b. Clearly announce the payment methods accepted by the establishment
2. HOME
The welcome will be personalized in each establishment and must reflect professional know-how, in the tradition of hospitality:
To. Identifiable staff (dress code, presentation.)
b. Customer care
vs. Heartwarming welcome
d. Courtesy
3. CARDS AND MENUS
To. Map visible from the outside and accessible in compliance with regulations
b. Bilingual card or bilingual staff (English-French)
vs. Children's menu desired
d. Dish of the day or chef's suggestion desired
4. HYGIENE
Strict observation of hygiene rules:
To. Cleanliness of the premises
b. Cleanliness of sanitary facilities
vs. Cleanliness of the table setting
5. ENVIRONMENT
To. Pleasant and neat establishment and decoration
b. Dining room (except toilets) easily accessible to people with reduced mobility
vs. Possibility of welcoming families with "young" children (accessibility of strollers, booster seat, high chair)
